Suddenly the speaker stopped and started giving each person a balloon. Each one was asked to write his/her name on it using a marker pen. Then all the balloons were collected and put in another room. Read More
We are unique but we’re not all that special.
When it comes down to it, as humans, we’re all very similar. We have almost identical DNA and not surprisingly, we share similar experiences. This is great news because you can save yourself time, money and energy by learning lessons the easy way from others who have learned them the hard way. Read More
I want to believe salespeople when they say the product they are selling really does what they say it can do. I want to believe that the people I do business with are telling the truth. I want to believe my kids when they tell me what they did or whom they were with. But sometimes I suspect some of the people I deal with are not being completely honest.
Directly confronting the people who I suspect are lying is often awkward because of the sensitive nature of our relationships. The challenge is to identify disingenuous behaviours without damaging relationships. The beauty of these techniques is that people are not aware you are testing them. Read More